All Weave rugs are made from natural fibres, and one of the characteristics of natural fibres is shedding and pilling. This is completely natural, and the easiest way to remove any loose fibres is with regular vacuuming – a good quality vacuum cleaner with a flat head attachment is best.
The amount a rug sheds or pills can vary due to the amount of foot traffic, moving furniture, and even vacuuming.
We recommend vacuuming your rug twice a week in the first few months, and definitely before dirt becomes embedded. Changes in pile and weave direction may occur and is a natural characteristic of carpets and rugs, adding to their authenticity.
Sometimes, strands of fibre will work their way to the surface of the rug – this is also a normal occurrence as the fibres settle. Sometimes, you may need to trim a strand or tuck it into the rug. Never pull out threads as this can lead to holes appearing.
Sun exposure for extended periods of time may cause fading, so we recommend rotating your rug to minimise colour change and damage.
We also recommend that rugs are used with an underlay, this will help to prevent the risk of dye transfer to the under surface, rug movement and protect timber flooring.
The term ‘Weave Home NZ’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 12 Apollo Dr, Auckland, Auckland, 0630, NZ. Our ABN is . The term ‘you’ refers to the user or viewer of our website.